Customer Care Advisor
The Customer Care Advisor role offers competitive compensation at $22 per hour along with a robust benefits package that includes medical, dental, and vision coverage, a 401(k) retirement plan, paid holidays, and paid time off. This full-time, remote-friendly position is designed for candidates with a passion for providing exceptional service and the ability to communicate effectively across a variety of customer situations. Advisors are expected to assist customers with account-related inquiries, provide product education, and resolve issues efficiently while maintaining a professional and empathetic tone. The role requires strong verbal and written communication skills, proficiency with technology, and the ability to work independently in a fast-paced environment. Successful candidates are dependable problem solvers who can follow procedures accurately while navigating complex systems. A high school diploma or equivalent is required, and previous experience in customer service or a call center environment is preferred. This is a great opportunity for those who thrive in helping others and enjoy making a meaningful impact through excellent service delivery.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Client Support Specialist
The Client Support Specialist position offers a salary range of $42,000 to $45,000 per year, depending on qualifications and experience. Employees in this role benefit from a comprehensive package that may include healthcare coverage, retirement plan options, and paid leave. This full-time, remote position involves supporting customers and internal teams by resolving inquiries, providing technical assistance, and ensuring a positive client experience. The role requires strong interpersonal skills, attention to detail, and the ability to work both independently and collaboratively. Specialists are expected to manage a range of client support tasks, maintain accurate records, and ensure timely follow-ups. A successful candidate will have excellent communication abilities, a problem-solving mindset, and comfort with learning and navigating various software platforms. While a degree is not always required, relevant experience in customer or technical support is highly desirable. This is an ideal opportunity for service-oriented professionals who want to grow their careers in a customer-centric environment.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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