Support Specialist
Between $39,208 and $52,000 per year, this full-time position provides a dependable salary accompanied by comprehensive benefits that typically include medical, dental, and vision coverage, life insurance, 401(k) contributions, paid time off, and incentive programs. The Support Specialist plays a vital role by assisting case managers and primary care managers with non‑clinical administrative duties. Responsibilities include conducting telephonic and fax outreach to members and providers to initiate and document service authorizations, reviewing intake paperwork for accuracy, and educating stakeholders on care plan protocols. The specialist also manages member mailings, addresses benefit questions, escalates grievances, and updates durable medical equipment requests in systems such as Trucare. High attention to detail is essential for tracking authorizations, documenting calls, and ensuring compliance with organizational processes. The role involves managing a caseload efficiently, prioritizing multiple tasks in a fast‑paced environment, and collaborating across internal teams to resolve onboarding and service issues. Excellent written and verbal communication skills are required, as well as proficiency in Microsoft Office and familiarity with healthcare technologies like Salesforce and SharePoint. A high school diploma or GED is required, and experience in customer service or healthcare administration is preferred. The fully office‑based position supports a team environment focused on quality service delivery and care coordination.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Poster
Between approximately $38,800 and $44,800 per year, this role delivers stable compensation with standard benefits commonly offered in office environments, such as health coverage, retirement options, paid time off, and holidays. The Poster is responsible for managing accurate and timely posting of financial or operational data—likely including invoices, charges, or service entries—into organizational systems. The position involves verifying source documents, coding entries to appropriate accounts, reconciling discrepancies, and coordinating with accounting teams to ensure data integrity and compliance. Strong attention to detail is essential to catch and correct posting errors, maintain audit-ready records, and ensure accurate general ledger updates. Communication skills are crucial, as the Poster collaborates with colleagues to clarify documentation, resolve billing or coding issues, and ensure smooth workflow between departments. The role may require executing batch uploads, generating posting reports, and supporting month-end closing activities. The ideal candidate is methodical, organized, and proficient with data-entry tools and financial software. This full-time office-based role emphasizes reliability, accuracy, and collaboration within a structured administrative environment, offering opportunities to contribute to operational efficiency and professional growth.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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