Customer Experience Specialist
The Customer Experience Specialist position offers a pay rate of $18.00 per hour, along with a benefits package that may include health insurance, paid time off, and opportunities for long-term career development within a remote work setting. This full-time role is ideal for individuals who thrive in customer-facing environments and are passionate about delivering personalized, solution-driven support.
This role involves engaging with customers through various channels—including email, phone, and chat—to resolve product questions, address concerns, and provide an exceptional brand experience. Responsibilities include handling order issues, tracking shipments, offering product guidance, and ensuring customer satisfaction through effective problem-solving and follow-up. The ideal candidate will possess strong communication skills, empathy, and the ability to think critically under pressure. Success in this role requires attention to detail, multitasking ability, and comfort working with digital tools and customer service platforms. Previous experience in e-commerce, wellness, or lifestyle product support is a plus, though not mandatory. The position is well-suited for someone who enjoys building rapport with customers and being part of a customer-centric team. A high level of professionalism, ownership, and accountability is essential to meet performance expectations and contribute to the company’s service excellence.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Admissions & Matriculation Coordinator
This Admissions & Matriculation Coordinator role offers an hourly wage ranging from $18.15 to $22.69, depending on experience and qualifications. The position includes a comprehensive benefits package that typically features health insurance, retirement contributions, tuition assistance, and paid leave. This full-time remote opportunity is well-suited for professionals who enjoy providing structured administrative support in an academic setting and helping students achieve their educational goals.
The Coordinator serves as a key contact for students as they progress from admission to enrollment. Responsibilities include evaluating transcripts, verifying documentation, updating records, and facilitating smooth transitions between application stages. This role requires excellent organizational skills, meticulous attention to detail, and the ability to manage multiple priorities while adhering to deadlines. The ideal candidate is a proactive communicator who is comfortable using student information systems, learning new platforms, and collaborating with internal teams such as admissions, advising, and academic affairs. A strong customer service orientation is crucial, as the role often involves guiding students through complex or unfamiliar processes with patience and clarity. Experience in higher education or student services is preferred. This position offers a fulfilling opportunity to support student success through efficient and empathetic coordination.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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