Case Entry Specialist
The Case Entry Specialist role offers an hourly wage of $18.00, along with access to employee benefits that may include health insurance, paid time off, and opportunities for advancement in a structured remote work environment. This full-time position is ideal for detail-oriented individuals looking to contribute to healthcare operations in a support capacity, with consistent work hours and stability.
In this position, the Case Entry Specialist is responsible for accurately entering patient case information into internal systems, ensuring that all data meets established accuracy, formatting, and completeness standards. Duties include reviewing documentation for completeness, identifying missing information, and escalating cases as necessary. The ideal candidate is highly organized, fast and accurate with data input, and comfortable working with healthcare documentation and proprietary platforms. A strong ability to follow procedures and maintain confidentiality is essential, as is a high degree of focus for prolonged periods of data entry work. Prior experience in a clerical, administrative, or healthcare support role is preferred but not always required. This role plays a key part in maintaining workflow efficiency and supporting broader clinical and billing processes.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Residential Support Representative
The Residential Support Representative role offers a salary range of $32,900 to $66,900 annually, depending on experience and qualifications. This remote position includes a competitive benefits package, typically featuring health insurance, retirement savings options, paid time off, and resources for professional growth. It’s well-suited for individuals who enjoy problem-solving, engaging with customers, and working within a dynamic team environment from the comfort of home.
This role involves providing comprehensive support to residential customers by troubleshooting technical issues, addressing product inquiries, and offering clear guidance on product use and warranty information. The representative handles inbound calls, emails, and chats to ensure timely, courteous, and effective resolutions. Ideal candidates will possess strong communication skills, a customer-first mindset, and the ability to remain calm and solution-focused under pressure. Technical aptitude and a willingness to learn product knowledge are important for success. The ability to work across internal teams and systems to find solutions is also key. Previous experience in customer service or a technical support role is advantageous. The position offers the opportunity to build lasting customer relationships and contribute to the brand’s reputation for responsive and reliable support.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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