Customer Experience Associate
This remote role offers an estimated annual salary between $32,900 and $37,500, along with a benefits package that typically includes health insurance, paid time off, wellness stipends, and professional development opportunities. The Customer Experience Associate is responsible for delivering high-quality service by addressing customer inquiries via email, chat, and phone with empathy, accuracy, and professionalism. This role requires a detail-oriented individual with excellent written and verbal communication skills, who is passionate about supporting customers and creating memorable brand interactions. Responsibilities include resolving order-related issues, managing subscriptions, and collaborating with other departments to ensure a seamless customer experience. The ideal candidate will thrive in a fast-paced, mission-driven environment, demonstrate a proactive attitude, and be capable of balancing efficiency with personalized service. While prior experience in customer support is preferred, it is not mandatory—what matters most is a dedication to creating a positive experience for every customer. Candidates must have a reliable internet connection and a quiet, distraction-free workspace to meet the demands of remote work.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Claims Telephonic Initiation Representative
This position offers an hourly wage of $17.50 to $22.45, along with access to a full suite of benefits including health insurance, paid time off, retirement savings plans, and career development support. As a Claims Telephonic Initiation Representative, the successful candidate will be responsible for taking inbound calls to initiate new claims and ensure accurate, timely data collection. The role centers on gathering information with empathy and clarity during potentially emotional conversations, while maintaining strict adherence to company guidelines and compliance standards. The ideal applicant will have strong listening skills, high attention to detail, and the ability to work in a structured, performance-driven environment. Candidates should be comfortable using multiple computer systems simultaneously and possess the ability to multitask effectively. Prior customer service or call center experience is a plus but not required. This role is ideal for those who are compassionate, organized, and interested in supporting individuals during challenging life events. A professional phone manner and consistent reliability are essential for success in this remote opportunity.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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