Customer Service Representative
This position offers an hourly wage ranging at $16.50, along with benefits that support a stable and balanced work life. The role of Customer Service Representative is ideal for someone who enjoys engaging with people and solving problems in a fast-paced environment. Primary responsibilities include handling inbound calls, responding to customer inquiries, and assisting with service issues while maintaining a high level of professionalism and empathy. The role also includes data entry, scheduling appointments, and communicating with various departments to ensure customer satisfaction. Ideal candidates will have strong communication skills, attention to detail, and the ability to multitask efficiently. Previous experience in a customer-facing or call center environment is helpful but not required. The position requires a dependable work ethic and a commitment to delivering a positive customer experience every time.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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Client Success Associate
The estimated annual pay for this position ranges from $38,600 to $56,100, with benefits designed to support personal well-being and career growth. As a Client Success Associate, the individual will play a key role in maintaining and strengthening client relationships by ensuring successful onboarding and ongoing support. This remote, entry-level opportunity is suited for candidates who are proactive, organized, and customer-oriented. Responsibilities include managing communication between internal teams and clients, analyzing client data to identify improvement opportunities, and providing timely responses to inquiries or concerns. The role demands strong problem-solving skills and the ability to work both independently and collaboratively. A background in customer success, account management, or a related field is advantageous, though not required. Excellent written and verbal communication skills, attention to detail, and a commitment to client satisfaction are essential for thriving in this role.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Credential Intake Assistant
This role pays between $16.73 and $24.27 per hour and includes benefits that support health, wellness, and career advancement. The Credential Intake Assistant is responsible for processing documentation related to academic credentials with accuracy and efficiency. This remote role requires a high level of attention to detail, strong organizational skills, and the ability to handle confidential information appropriately. Daily tasks include reviewing and verifying incoming transcripts or credential documents, updating records in internal systems, and ensuring that all information meets compliance standards. The ideal candidate is comfortable working independently in a deadline-driven environment and possesses strong communication and data entry skills. Previous experience in administrative support or a credentialing role is a plus, though not mandatory. The position contributes directly to a team dedicated to supporting academic success and institutional integrity.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Support Service Specialist
Offering an hourly wage between $20.00 and $28.00, this position also provides comprehensive benefits designed to support remote professionals. The Support Service Specialist plays a key role in delivering operational support and ensuring seamless service across internal departments and external client interactions. The job involves managing service tickets, resolving support issues, maintaining internal documentation, and coordinating with technical or client-facing teams as needed. Candidates should bring a proactive approach, excellent communication skills, and the ability to manage multiple tasks efficiently in a remote environment. Familiarity with service management systems, attention to detail, and customer-centric thinking are essential. While prior experience in a support or administrative role is beneficial, it is not a strict requirement. This is an opportunity for someone who thrives in a team setting while being self-directed and organized in their daily responsibilities.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Support Specialist
The estimated annual salary for this role ranges from $40,300 to $45,800, with benefits designed to support employees’ health, financial stability, and career development. As a Customer Support Specialist, the individual will serve as the primary point of contact for clients seeking assistance with products or services. The role involves responding to customer inquiries via phone, email, or chat, resolving issues efficiently, and maintaining a high level of service quality. Strong communication skills, patience, and a customer-first mindset are essential for success. This position also involves documenting interactions, following up on open cases, and collaborating with internal teams to ensure client satisfaction. Ideal candidates are detail-oriented, able to manage multiple tasks simultaneously, and comfortable working in a fast-paced environment. Prior experience in a customer support or help desk setting is helpful but not required. This remote-friendly opportunity offers a supportive and structured environment for professionals looking to build a career in customer service.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Phone Support Specialist
This role pays $19 per hour and includes a benefits package designed to promote work-life balance, health, and long-term growth for remote team members. The Phone Support Specialist is responsible for providing high-quality assistance to customers via inbound and outbound calls. Primary duties include answering questions, resolving issues, and guiding clients through processes related to products or services. The role requires strong verbal communication skills, attention to detail, and a calm, professional demeanor during customer interactions. Individuals must be comfortable navigating multiple systems and maintaining accurate records of conversations. Candidates with previous experience in a call center, customer service, or technical support role will excel, though the position is open to those with transferable skills and a desire to learn. The work environment is structured and fast-paced, offering consistent support and clear expectations.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Enrollment Specialist
This remote role offers hourly compensation ranging from $16.88 to $33.22, along with a comprehensive benefits package that supports health, financial well-being, and career growth. The Enrollment Specialist is responsible for accurately processing and maintaining member and group enrollment information in a fast-paced, detail-oriented environment. Daily responsibilities include verifying eligibility data, inputting new enrollments, and managing updates or changes to existing member records. The role requires a high level of accuracy, time management skills, and the ability to work independently while meeting performance goals. Candidates should be comfortable using various computer systems and demonstrate excellent written and verbal communication. Previous experience in healthcare, insurance, or data entry is advantageous but not required. This role is well-suited for someone who enjoys administrative work and contributing to a supportive and collaborative remote team.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Call Center Service Representative
This position offers an hourly wage between $25.17 and $28.63, in addition to benefits that support health, retirement, and work-life balance. As a Call Center Service Representative, the individual provides high-quality assistance to members via phone, addressing inquiries, resolving issues, and offering guidance on various services and account needs. The role requires a friendly, patient demeanor and the ability to manage high call volumes while maintaining professionalism and accuracy. Responsibilities include verifying information, handling confidential data, and using internal systems to document interactions and resolve service requests efficiently. Candidates must be reliable, detail-oriented, and able to multitask in a structured, performance-driven environment. While previous call center or customer service experience is preferred, strong communication skills and a problem-solving mindset are essential for success.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Medicare Service Advocate
This position pays between $17.00 and $28.46 per hour and includes robust benefits that support personal wellness, financial security, and professional development. The Medicare Service Advocate provides critical support to Medicare beneficiaries, helping them understand and navigate their health plan benefits. This remote role involves answering incoming calls, researching issues, resolving concerns, and ensuring members have a clear and satisfying experience. Key responsibilities include documenting all interactions, coordinating with internal departments, and maintaining compliance with privacy regulations. The ideal candidate has excellent interpersonal skills, is empathetic, and can remain composed under pressure. Experience in customer service or healthcare is helpful, but the most important qualities are attention to detail, strong communication abilities, and a commitment to delivering quality support.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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