Customer Service Consultant
This remote position offers a competitive hourly pay range of $18.00 to $26.70, with eligibility for benefits that may include health insurance, paid time off, and additional support programs. The Customer Service Consultant role is designed for individuals who thrive in a fast-paced environment, delivering high-quality service through phone, email, and chat channels. This role centers around assisting customers with various inquiries related to purchases, processes, and post-sale support. The ideal candidate is someone who can navigate complex systems while maintaining a friendly, solutions-oriented attitude. Critical thinking, attention to detail, and strong communication skills are essential, as consultants will often need to resolve issues efficiently and empathetically. Training is provided, and consultants must demonstrate a willingness to learn and apply company standards while meeting performance goals. The work environment is highly team-focused yet requires individuals to take initiative and be responsible for their daily output. Candidates must have a private, quiet home office setup and reliable internet access. Previous customer service or retail experience is strongly preferred, particularly in a high-volume setting. Candidates should be comfortable working flexible shifts, including evenings and weekends if necessary, to meet customer needs.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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