Customer Service Specialist
The salary for this position ranges from $53,000 to $79,000 annually. The Customer Service Specialist serves as a primary contact for patients, providing assistance and resolving inquiries related to billing and financial services. This role involves handling a high volume of inbound and outbound calls, explaining billing statements, processing payments, and establishing payment arrangements. The specialist will research and resolve complex account issues, ensuring a positive patient experience while adhering to all institutional and regulatory guidelines. The ideal candidate will have a high school diploma or GED, with an associate’s degree in a business or healthcare field preferred. Four years of experience in customer service, preferably in a healthcare or call center environment, is required. Strong communication, problem-solving, and de-escalation skills are essential for success.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Administrative Assistant
This part-time, remote position offers a pay rate of $27.00 per hour. The Administrative Assistant will provide comprehensive support to a team or department, handling a variety of clerical and organizational tasks. This role is responsible for managing schedules, coordinating meetings, and making travel arrangements. Key duties include preparing reports, presentations, and correspondence, as well as maintaining and organizing files and records. The assistant will also be tasked with data entry, processing expense reports, and ordering supplies as needed. The successful candidate will be a proactive, detail-oriented professional with strong organizational and time-management skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is required. A high school diploma or equivalent is necessary, along with previous experience in an administrative support role.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Healthcare Billing Recovery Analyst
The hiring range for this remote position starts at $23.00 per hour. The Healthcare Billing Recovery Analyst is responsible for identifying and resolving underpayments and denials from insurance carriers. This role involves a deep analysis of claims data, payer contracts, and medical records to validate the accuracy of payments received. The analyst will pursue recovery of incorrectly paid or denied claims by submitting appeals, corrected claims, and other necessary documentation. Key responsibilities include communicating with insurance carriers to challenge payment discrepancies and meticulously tracking all recovery efforts. The ideal candidate will have a strong background in healthcare billing, coding, and collections, with a thorough understanding of payer reimbursement methodologies. Strong analytical and investigative skills are essential for maximizing revenue recovery.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Call Center Support Coordinator
The hourly rate for this position is $17.00 to $20.00. The Call Center Support Coordinator provides essential assistance to customers and internal teams within a high-volume call center environment. This role involves handling escalated customer calls, researching complex issues, and providing solutions to ensure customer satisfaction. The coordinator also acts as a resource for frontline agents, answering questions and providing guidance on policies and procedures. Key responsibilities include monitoring call queues, managing service levels, and assisting with reporting and administrative tasks. The successful candidate will have excellent problem-solving and communication skills, with a proven ability to de-escalate difficult situations. A high school diploma or equivalent is required, along with significant experience in a call center or customer service role, preferably in a lead or support capacity.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Credit Administrative Assistant
This position offers an hourly wage of $22.00 to $28.00. The Credit Administrative Assistant provides crucial support to the credit and collections department. This role involves a variety of administrative tasks, including processing credit applications, preparing and distributing reports, and maintaining accurate customer credit files. The assistant will communicate with customers regarding their accounts, handle routine inquiries, and assist with the collection of outstanding payments. Key responsibilities include data entry, updating account information, and providing clerical support to credit analysts and managers. The ideal candidate will be highly organized, with strong attention to detail and the ability to handle sensitive financial information with discretion. Proficiency in Microsoft Office, particularly Excel, is required, along with prior experience in an administrative or credit-related role.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Government Claims Admin
The hourly pay for this remote position is $20.62 to $24.95. The Government Claims Administrator is responsible for the timely and accurate billing and follow-up of claims submitted to government payers, such as Medicare and Medicaid. This role requires a thorough understanding of complex government billing regulations and guidelines to ensure compliance and maximize reimbursement. The administrator will analyze and resolve claim denials, identify billing errors, and submit corrected claims or appeals as needed. Key responsibilities include monitoring claim statuses, managing accounts receivable, and staying current with changes in payer policies. A high school diploma or equivalent is required, and an associate’s degree is preferred. Significant experience in hospital or physician billing with a specific focus on government claims is essential for this role.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Experience Rep
The pay range for this position is $21.16 to $28.82 per hour. The Customer Experience Representative is responsible for providing high-quality service and support to health plan members and providers. This role involves answering inbound calls, responding to inquiries about benefits, eligibility, and claims, and resolving issues in a single contact whenever possible. The representative will educate callers on plan benefits and assist them with navigating the healthcare system. Key duties include accurately documenting all interactions and transactions, meeting performance metrics for quality and efficiency, and maintaining a high level of member satisfaction. A high school diploma or GED is required. The ideal candidate will have previous experience in a call center or customer service role, preferably within the healthcare or managed care industry.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Scheduler I
This position offers a competitive salary and comprehensive benefits. The Scheduler is responsible for coordinating and scheduling patient appointments for home health services. This role involves managing a high volume of scheduling requests, optimizing schedules for clinical staff, and ensuring that patient needs are met in a timely manner. The scheduler will communicate with patients, caregivers, and clinical teams to confirm appointments and provide necessary information. Key responsibilities include maintaining accurate scheduling data in the electronic medical record system, problem-solving logistical challenges, and providing excellent customer service. The ideal candidate will be highly organized with strong critical thinking skills. A high school diploma is required, and an associate’s degree is preferred. Previous experience in medical scheduling or a related healthcare role is highly desirable.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Crew Scheduling Coordinator
This position offers a competitive salary and benefits, including travel privileges. The Crew Scheduling Coordinator is responsible for the complex and dynamic task of scheduling flight or ship crew members. This role ensures that all assignments are staffed in compliance with strict regulatory requirements, company policies, and labor agreements. The coordinator will manage crew rotations, track qualifications and rest periods, and respond to real-time operational changes such as delays or cancellations. This position requires proactive problem-solving to find efficient solutions for staffing disruptions while minimizing operational impact. The successful candidate will be able to work effectively under pressure in a fast-paced, 24/7 environment. A high school diploma is required, and a bachelor’s degree or previous experience in airline/cruise line operations, crew scheduling, or a related logistics field is highly preferred. Click Here To Apply For This Job
All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Claims Liaison
The pay range for this position is $22.79 to $38.84 per hour. The Claims Liaison serves as a critical link between healthcare providers and the claims department, working to resolve complex billing and payment issues. This role involves researching and analyzing escalated provider claims, identifying the root cause of errors, and facilitating corrections to ensure proper adjudication. The liaison will educate provider offices on correct billing procedures, submission requirements, and claims policies to prevent future issues. Key responsibilities include managing a caseload of provider inquiries, conducting trend analysis on claims data, and collaborating with internal teams to drive process improvements. A high school diploma or equivalent is required, with an associate’s degree preferred. Extensive experience in healthcare claims processing or provider relations is essential.
Click Here To Apply For This Job All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa