Customer Experience Specialist
$20.00–$25.00 per hour with benefits that may include healthcare coverage, retirement savings, and paid time off. The Customer Experience Specialist ensures clients receive outstanding support by responding to inquiries, resolving concerns, and guiding them through available services. Responsibilities include answering calls and emails, processing requests, updating records, and escalating complex issues when necessary. The role requires strong communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. Success in this position comes from balancing empathy with efficiency, delivering personalized service, and maintaining professionalism in every interaction. This position provides valuable exposure to customer service operations and offers opportunities for growth in client relations, account management, and operations support. It is well-suited for individuals who enjoy helping others and building strong, lasting relationships with clients.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Contact Center Representative
$20.00–$25.72 per hour with benefits such as healthcare, retirement plans, and paid time off. The Contact Center Representative provides front-line support by assisting clients with inquiries, resolving issues, and processing service requests over the phone. Responsibilities include answering inbound calls, updating account information, documenting interactions, and escalating complex cases as needed. The role requires strong communication skills, patience, and problem-solving ability to deliver a positive customer experience. Success in this position depends on balancing professionalism with empathy, ensuring that each client feels supported and valued. This role provides valuable experience in customer service and contact center operations, offering opportunities for career advancement in service delivery, account management, or operations leadership.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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Inbound Queue Associate
$17.00–$28.46 per hour with full-time benefits including healthcare coverage, retirement savings, and paid time off. The Inbound Queue Associate assists patients and clients by managing incoming service requests, handling account inquiries, and ensuring accurate processing of information. Responsibilities include answering calls, verifying account details, documenting interactions, and coordinating with internal teams for resolution. The role requires strong communication skills, attention to detail, and the ability to handle sensitive information with professionalism. Success in this position comes from balancing efficiency with empathy, ensuring clients feel supported while maintaining compliance with organizational and regulatory requirements. This role provides valuable experience in healthcare and customer service operations, making it suitable for individuals interested in patient support and administrative services.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Inbound Call Coordinator Entry
$17.12–$21.40 per hour with benefits including healthcare, paid time off, and retirement savings. The Inbound Call Coordinator Entry supports organizational operations by answering incoming calls, assisting clients with inquiries, and directing them to the appropriate departments. Responsibilities include documenting interactions, processing service requests, and providing information with accuracy and professionalism. The role requires excellent communication skills, patience, and attention to detail to ensure each caller receives timely assistance. Success in this position comes from balancing efficiency with empathy, making callers feel valued while ensuring smooth call handling. This role provides valuable experience in client support and call center operations, offering opportunities to advance into higher-level service and coordination roles.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Patient Financial Services Associate
$37,000–$63,000 annually with benefits including healthcare, retirement savings, and paid leave. The Patient Financial Services Associate supports patients by managing account and billing inquiries, processing payments, and ensuring accuracy in financial records. Responsibilities include reviewing billing statements, assisting patients with insurance questions, resolving discrepancies, and documenting interactions. The role requires strong organizational skills, attention to detail, and the ability to handle sensitive financial information with discretion. Success in this position comes from balancing efficiency with compassion, helping patients navigate financial obligations while maintaining compliance with policies and regulations. This role provides valuable experience in healthcare finance and patient services, offering career advancement opportunities in billing, claims management, and revenue cycle operations.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Contact Center Customer Service Representative
$15.50 per hour starting pay plus performance-based incentives, along with benefits such as healthcare coverage, paid leave, and retirement savings. The Contact Center Customer Service Representative provides front-line support by assisting customers with account inquiries, processing transactions, and resolving issues promptly. Responsibilities include handling inbound calls, documenting interactions, updating account information, and escalating complex matters when necessary. The role requires strong communication skills, patience, and attention to detail to deliver a professional and empathetic customer experience. Success in this position comes from balancing efficiency with accuracy, ensuring each customer feels supported and valued. This role provides opportunities for skill development and career advancement in customer service and financial support, making it well-suited for individuals who enjoy working with people in a fast-paced environment.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Distribution Support Representative
This position offers competitive compensation with benefits including healthcare, retirement savings, and professional development opportunities. The Distribution Support Representative ensures smooth order fulfillment by providing administrative and operational support to distribution processes. Responsibilities include processing orders, coordinating shipments, maintaining accurate records, and resolving logistical issues. The role requires organizational ability, attention to detail, and effective communication skills to collaborate with warehouse teams, vendors, and customers. Success in this position comes from balancing efficiency with accuracy, ensuring products are delivered on time while maintaining quality service. This role provides valuable experience in logistics and supply chain operations, offering growth opportunities in distribution management and operations support.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Member Experience Template Specialist
This position offers competitive pay with benefits designed to support work-life balance and professional growth. The Member Experience Template Specialist focuses on improving the user journey by creating and maintaining communication templates used for member interactions. Responsibilities include drafting, editing, and optimizing email, text, and portal templates to ensure clarity, consistency, and compliance with organizational standards. The role requires excellent writing skills, attention to detail, and the ability to collaborate with design, compliance, and support teams. Success in this position depends on balancing creativity with accuracy, ensuring members receive consistent and effective communication. This role provides valuable experience in customer experience management and communications, offering opportunities to grow in marketing, client services, or user engagement roles.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Onboarding Specialist
This role offers competitive compensation with benefits such as healthcare, paid time off, and retirement savings plans. The Customer Onboarding Specialist plays a critical role in guiding new clients through the setup process, ensuring they successfully adopt products and services. Responsibilities include coordinating onboarding activities, training clients on system use, troubleshooting issues, and maintaining communication to address questions. The role requires strong communication skills, patience, and the ability to explain complex processes in a clear and supportive manner. Success in this position depends on building trust with clients, ensuring a smooth transition, and setting the foundation for long-term satisfaction. This position provides valuable experience in customer success, account management, and implementation, offering growth opportunities in client services and operations.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Member Support Specialist
This position offers competitive pay with benefits that typically include healthcare, retirement savings, and paid leave. The Member Support Specialist provides assistance to members by answering inquiries, resolving concerns, and ensuring a positive service experience. Responsibilities include handling inbound calls, processing service requests, updating account records, and escalating issues as needed. The role requires excellent communication skills, problem-solving ability, and the capacity to multitask effectively in a fast-paced environment. Success in this position comes from balancing empathy with professionalism, ensuring members feel supported and valued throughout their interactions. This position provides valuable experience in member services and customer support, offering career advancement opportunities in account management, operations, or client relations.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa