Contract Support Specialist
This position offers an annual salary ranging from $40,000.00 to $55,000.00. We are seeking a highly organized and detail-oriented Contract Support Specialist to join our team. This role provides crucial administrative support throughout the entire contract lifecycle. The successful candidate will be responsible for a wide range of tasks, including the initial drafting of standard contracts from templates, meticulous proofreading, and ensuring that all required documentation is complete and accurate. A significant part of this position involves managing our contract database, where you will be responsible for tracking key dates, such as renewals and expirations, and maintaining a well-organized repository of all agreements. The specialist will also assist with routing contracts for signatures, distributing final executed copies to relevant stakeholders, and responding to internal and external inquiries regarding contract status. The ideal candidate will have exceptional attention to detail, strong organizational skills, and the ability to manage multiple priorities in a fast-paced environment. You must be able to work collaboratively with legal, sales, and operations teams to ensure a smooth and efficient contracting process. This is an excellent opportunity for an administrative professional to develop specialized skills in contract administration and contribute to the operational backbone of the company.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Claims Representative
This work-from-home position offers a competitive hourly pay rate, with ranges typically between $23.00 and $35.00 per hour depending on experience level. We are looking for a diligent and empathetic Claims Representative to investigate, evaluate, and settle insurance claims. In this role, you will be responsible for managing a caseload of claims from the first notice of loss through to resolution. The successful candidate will conduct thorough investigations to determine liability, which includes interviewing all involved parties, gathering official reports, and analyzing evidence. You will be responsible for interpreting policy language to determine coverage and for calculating and setting appropriate reserves. A key aspect of this role is to evaluate damages and negotiate fair settlements with insureds and claimants in a timely and professional manner. The ideal candidate will possess strong analytical and decision-making skills, along with excellent communication and negotiation abilities. You must be able to handle difficult conversations with compassion and professionalism, guiding individuals through what can be a stressful process. This role requires exceptional organizational skills to manage documentation and deadlines effectively. This is a rewarding opportunity for an individual who is a natural problem-solver and is committed to providing outstanding service to our policyholders.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Service Representative
This remote position offers an hourly pay range of $18.49 to $25.01. We are seeking a dedicated and detail-focused Customer Service Representative to join our annuity inforce processing team. This role is responsible for providing high-level service and support to our financial professionals and their clients. The successful candidate will handle a variety of inquiries via phone and email related to existing annuity contracts, including questions about contract values, withdrawals, and policy features. A core function of this position is the accurate and timely processing of financial and non-financial transactions, such as fund transfers, address changes, and beneficiary updates. The representative will be responsible for navigating multiple computer systems to research information, resolve issues, and ensure all requests are handled in accordance with company policies and industry regulations. The ideal candidate will have excellent communication and problem-solving skills, with the ability to explain complex financial information in a clear and understandable way. A strong commitment to accuracy and the ability to work efficiently in a fast-paced, production-oriented environment are essential. This is an excellent opportunity for a service-oriented individual to build a career in the financial services industry, supporting products that help clients achieve their long-term financial goals.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Administrative Specialist
This position offers an hourly wage of $19.48. We are looking for a capable and versatile Administrative Specialist to provide a wide range of clerical and administrative support to a government department. This role is essential for maintaining an organized and efficient office environment that effectively serves the public. The successful candidate will be responsible for performing diverse administrative duties, such as managing records, preparing and processing documents, and maintaining filing systems. This position will serve as a point of contact for the public, answering phone calls, responding to emails, and providing information or directing inquiries to the appropriate personnel. Other key responsibilities include data entry, scheduling appointments, and assisting with the preparation of reports and correspondence. The ideal candidate will be a self-starter with strong organizational and time-management skills, capable of handling multiple tasks while maintaining a high standard of accuracy. Proficiency in Microsoft Office Suite and the ability to learn new software applications quickly are required. Excellent customer service and communication skills are paramount for interacting with the public and colleagues in a professional and courteous manner. This is a stable and rewarding opportunity for an administrative professional dedicated to public service.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Payment Accuracy COB Specialist
This role offers an hourly pay rate between $20.00 and $23.00. We are seeking an analytical and investigative Payment Accuracy Coordination of Benefits (COB) Specialist. The primary goal of this position is to ensure medical claims are paid correctly by identifying and verifying all available insurance coverages for a patient. The successful candidate will be responsible for conducting detailed research to determine the correct order of benefits when a member is covered by more than one health insurance plan. This involves using various internal and external resources to investigate other potential coverages, contacting other insurance carriers, and communicating with providers and members to gather necessary information. The specialist will meticulously document their findings and update member records to ensure the system reflects the accurate primary and secondary payer information. This work is critical for preventing improper payments and recovering funds that were paid in error. The ideal candidate will be a persistent and detail-oriented individual with strong problem-solving skills. You must be able to interpret complex insurance policies and apply industry-standard COB rules. This is a vital role for an individual who is passionate about payment integrity and enjoys the challenge of investigative work to protect company assets.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Document Imaging Specialist
This remote position offers a starting hourly wage of $15.00. We are seeking a detail-oriented and reliable Document Imaging Specialist to join our health information management team. This role is fundamental to the transition from paper-based records to a digital environment, ensuring that critical patient information is accessible and secure. The successful candidate will be responsible for the entire document scanning process. This includes preparing physical medical records for scanning by removing staples, repairing torn pages, and organizing documents in the correct order. The specialist will then operate high-speed scanning equipment to create high-quality digital images. After scanning, a crucial part of the job is indexing the images, which involves accurately identifying document types and linking them to the correct patient accounts within the electronic health record (EHR) system. The role also includes performing quality assurance checks to verify the clarity and completeness of the scanned images. The ideal candidate will be highly organized, focused, and able to work independently to meet productivity and quality standards. This is a vital back-office function that supports the integrity of patient medical records and is essential for continuity of care, billing, and compliance.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Inbound Customer Support Specialist
This remote position offers a competitive hourly rate of $14.00. We are looking for a tech-savvy and empathetic Inbound Customer Support Specialist to assist users of a leading SaaS product. As a specialist, you will be the first point of contact for customers seeking technical assistance and product guidance. The successful candidate will be responsible for managing a high volume of inbound inquiries through channels such as email, chat, and phone. Your primary goal will be to provide timely, accurate, and friendly support, effectively troubleshooting customer issues and guiding them to a resolution. This requires developing a deep understanding of the software’s features and functionality to answer questions, resolve technical problems, and provide best-practice advice. The role involves meticulously documenting all customer interactions and issues in our CRM system and collaborating with other teams to escalate complex technical bugs or provide customer feedback for product improvement. The ideal candidate will have excellent written and verbal communication skills, a natural aptitude for problem-solving, and a genuine passion for helping people succeed with technology. This is a fantastic opportunity for an individual with a strong customer service background to grow their skills in the dynamic and fast-paced software industry.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Medical Administrative Support Specialist
This remote role offers a competitive salary and a comprehensive benefits package. We are seeking a compassionate and highly organized Medical Administrative Support Specialist to assist individuals who have been involved in automobile accidents. This unique position focuses on providing administrative support and coordination to ensure our members receive the care and attention they need. The successful candidate will act as a key liaison between the member, medical providers, and insurance carriers. Responsibilities include managing a caseload, scheduling medical appointments, and obtaining all necessary medical records and billing information. You will be responsible for meticulously reviewing documentation to ensure accuracy and completeness and for submitting required information to the relevant parties. A crucial aspect of this role is providing empathetic and proactive communication, keeping members informed about the status of their case and answering their non-clinical questions. The ideal candidate will have a strong background in medical administration, with experience in a clinical, billing, or insurance-related setting. You must possess exceptional organizational skills, a high level of attention to detail, and the ability to navigate complex processes. This is a rewarding opportunity to make a direct impact by helping people navigate a challenging time in their lives.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
COB Specialist
This position offers a competitive salary and a comprehensive benefits package. We are seeking a diligent and investigative Coordination of Benefits (COB) Specialist to join our health plan operations team. This role is vital for ensuring the financial integrity of the claims payment process. The primary responsibility of the specialist is to investigate and determine whether our members have other insurance coverages that should be considered primary. The successful candidate will manage a caseload of potential COB cases, utilizing various internal and external resources to research and verify other health, auto, or workers’ compensation insurance. This involves direct outreach to members, providers, and other insurance carriers to gather the necessary information to establish the correct order of benefits. Upon verification, the specialist will be responsible for accurately updating the member’s eligibility file in our system to ensure that future claims are processed correctly. The ideal candidate will be a persistent and analytical individual with excellent research skills and a high degree of attention to detail. Strong communication skills are essential for effectively obtaining information from various sources. This is an excellent opportunity for a detail-oriented professional to play a critical role in cost containment and payment accuracy.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Care Liaison
This role offers a competitive salary along with a robust benefits package. We are seeking a compassionate and knowledgeable Customer Care Liaison to serve as a dedicated resource and advocate for patients. The primary focus of this position is to help patients and their families understand and navigate the complexities of their insurance coverage. The successful candidate will be responsible for educating patients on their specific health plan benefits, financial responsibilities, and available assistance programs. You will work one-on-one with patients to review their coverage, troubleshoot insurance-related issues, and find solutions to minimize their out-of-pocket expenses. This includes assisting with enrollment in alternative coverage options, such as Medicare or marketplace plans, when appropriate. The liaison acts as a crucial link between the patient, the clinical team, and the billing department to ensure a seamless and supportive financial experience. The ideal candidate will have a strong background in healthcare insurance, benefits verification, or patient financial services. You must possess exceptional interpersonal and communication skills, with a genuine ability to build trust and rapport with patients during a vulnerable time. This is a deeply rewarding position for an individual dedicated to patient advocacy and problem-solving.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa