Customer Care Advisor
This remote position offers an hourly pay range of $28.00 to $38.50. We are seeking a highly skilled and knowledgeable Customer Care Advisor to provide premium support for our global customer base. This role requires a deep understanding of financial technology and the crypto industry to effectively resolve complex and sensitive customer inquiries. The successful candidate will act as a subject matter expert, handling escalated issues with professionalism and precision. Responsibilities include investigating intricate transaction and account-related problems, communicating technical concepts to a diverse audience, and identifying trends in customer issues to provide feedback for product and service improvements. The advisor will be a key player in maintaining trust and ensuring a positive experience for our customers by providing timely, accurate, and comprehensive solutions. The ideal candidate will be an analytical problem-solver with exceptional communication skills and a passion for customer advocacy. This is a challenging and rewarding opportunity for an individual who thrives in a fast-paced, innovative environment and is committed to delivering a world-class level of service. You will be expected to work with a high degree of autonomy while also collaborating effectively with various internal teams to champion the customer’s voice.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Homebase Member Engagement Agent
This remote role offers an hourly pay scale of $18.99 to $27.18. We are looking for a compassionate and persuasive Homebase Member Engagement Agent to connect with eligible health plan members and introduce them to our home-based care program. The primary responsibility of this position is to conduct outbound calls to engage members, clearly explain the significant benefits of the program, and successfully enroll them to receive care in the comfort of their own homes. The successful candidate will be a skilled communicator with a talent for building rapport and trust over the phone. You will be responsible for managing a pipeline of potential members, meticulously documenting all interactions, and following up as needed to ensure a seamless enrollment process. This role requires a deep sense of empathy and the ability to listen to and address the unique needs and concerns of an older adult population. The ideal candidate will be self-motivated, goal-oriented, and resilient, with a proven ability to meet and exceed engagement and enrollment targets. You will play a vital part in our mission to provide more accessible and personalized healthcare, directly contributing to the well-being of the members we serve by connecting them with this invaluable service.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Administrative Associate
This position offers a competitive compensation of $24 per hour. We are seeking a highly organized and proactive Administrative Associate to provide comprehensive administrative support to a dynamic team. This role is essential for ensuring the smooth and efficient operation of the department. The successful candidate will be responsible for a wide array of tasks, including managing complex calendars, scheduling meetings across multiple time zones, and coordinating all aspects of travel arrangements, both domestic and international. A key function of this position will be the accurate and timely preparation and submission of expense reports. Additionally, the Administrative Associate will assist with project management tasks, prepare correspondence, and help create presentations. The ideal candidate will be a resourceful problem-solver with exceptional attention to detail and the ability to manage multiple priorities simultaneously in a fast-paced environment. Strong proficiency in Microsoft Office Suite, particularly Outlook, Word, and Excel, is required. Excellent communication and interpersonal skills are crucial, as this role involves frequent interaction with internal staff at all levels as well as external partners. We are looking for a reliable and collaborative team player who can anticipate needs and provide seamless support to help the team achieve its goals.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Entry Level Production Specialist
This position offers a base salary range of $52,000 to $55,000 annually. We are seeking a motivated and detail-oriented Entry Level Production Specialist to begin a career in the retirement plan administration industry. This role is an excellent opportunity for a highly organized individual to become a key contributor to our production process. The successful candidate will be responsible for handling a variety of tasks related to the creation and quality control of client-facing documents and reports. This includes managing and inputting data into our proprietary systems, ensuring the highest level of accuracy, and adhering to strict deadlines. You will work in close collaboration with client service teams and other internal departments to ensure all materials are prepared correctly and meet our stringent quality standards. The ideal candidate is a proactive learner with strong analytical skills and an exceptional ability to focus on details. A high level of proficiency with computer systems and a willingness to learn new software is essential. We are looking for a candidate who is not only precise in their work but also possesses a strong work ethic and the capacity to thrive in a team-oriented environment. Comprehensive training will be provided to ensure your success in this role.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Talent Operations Specialist
This remote position offers a monthly salary range of $4,124.70 to $7,791.30. We are looking for a process-driven and tech-savvy Talent Operations Specialist to support our Talent Management team. This role is central to the successful execution of our talent programs and initiatives by ensuring our operational processes are efficient and effective. The successful candidate will be responsible for managing the systems and tools used for performance management, succession planning, and other talent-related activities. Key responsibilities include data management and analysis, generating reports, troubleshooting system issues, and providing user support to associates and leaders. The specialist will also play a crucial role in identifying opportunities for process improvement and helping to implement new solutions and enhancements to optimize our talent operations. The ideal candidate will have a strong analytical mindset, exceptional attention to detail, and experience working with HR technology or similar systems. You must be able to manage multiple projects simultaneously and communicate effectively with stakeholders across the organization. This position is perfect for an individual who is passionate about leveraging technology and data to support talent development and create a seamless experience for our associates throughout their career lifecycle.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Order Management Coordinator
This role offers an annual salary scale of $52,000 to $80,000 depending on experience, plus a potential annual bonus and a comprehensive benefits package. We are seeking a meticulous and customer-focused Order Management Coordinator to handle our international order fulfillment process. This position is responsible for managing the entire lifecycle of an order, from initial receipt and entry to final shipment and delivery. The successful candidate will serve as the primary point of contact for international customers and distributors, ensuring all orders are processed accurately and efficiently. Key responsibilities include verifying order details, confirming pricing and product availability, and coordinating with logistics, warehouse, and production teams to ensure timely shipment. The coordinator will also be responsible for preparing all necessary international shipping documentation, such as commercial invoices, packing lists, and certificates of origin, while ensuring compliance with all export regulations. The ideal candidate will have exceptional attention to detail, strong organizational skills, and the ability to manage multiple orders simultaneously. Excellent communication skills are essential for liaising with both internal teams and external partners. Experience in order management, logistics, or a related field, particularly with an international focus, is highly desirable for this dynamic role.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Radiology Scheduler
This work-from-home position offers an hourly rate of $16.00 and is scheduled to begin on October 23, 2025. We are looking for a dependable and empathetic Radiology Scheduler to join our remote team. In this role, you will be the first point of contact for patients and healthcare providers who need to schedule diagnostic imaging appointments. The position involves handling inbound and outbound calls in a professional and courteous manner. Your primary responsibility will be to accurately collect patient demographic and insurance information, verify pre-authorizations where necessary, and schedule appointments at the appropriate imaging centers according to provider orders and patient availability. The successful candidate must demonstrate excellent communication and active listening skills to ensure a positive patient experience. You will be responsible for clearly explaining appointment preparations and providing necessary instructions to patients. Meticulous attention to detail is required to ensure all scheduled appointments are entered correctly into the system. The ideal candidate will be proficient in navigating multiple computer applications while on a call and will be comfortable working in a structured, metric-driven environment. This is a rewarding opportunity for a self-motivated individual to contribute to the patient care journey from the comfort of their home.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
eDiscovery Document Review Attorney
This remote contract position offers a pay rate of $25 per hour for Tier One review. We are seeking licensed attorneys with strong analytical skills and exceptional attention to detail for an eDiscovery Document Review project. This role is ideal for legal professionals looking for flexible, remote work in the field of litigation support. The primary responsibility of this position is to conduct a thorough first-pass review of electronically stored information (ESI) for active litigation matters. The successful candidate will be tasked with analyzing a large volume of documents, including emails, memos, and other business records, to determine their relevance to the case. This involves carefully applying the coding protocols specific to the matter to categorize documents based on responsiveness, privilege, and confidentiality. The ideal candidate must be a barred attorney in good standing in any U.S. jurisdiction and have prior experience with document review platforms. You must be able to work independently with high accuracy and maintain a consistent pace to meet project deadlines. This role requires a commitment to confidentiality and the ability to understand and apply complex legal concepts to factual documents. This is an excellent opportunity to engage in substantive legal work on a project basis.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Loan Review Officer
This position offers a competitive salary and comprehensive benefits package commensurate with experience. We are looking for an experienced and analytical Loan Review Officer to join our team. The primary function of this role is to provide an independent and objective assessment of the organization’s credit risk. The successful candidate will be responsible for examining the loan portfolio to ensure compliance with internal policies, procedures, and regulatory guidelines. This involves conducting in-depth reviews of individual loans to assess credit quality, evaluate the adequacy of documentation, and verify the accuracy of risk ratings. The Loan Review Officer will be responsible for preparing detailed written reports that summarize findings, identify potential weaknesses, and provide actionable recommendations to management and the Board of Directors. This role is crucial for identifying, measuring, and monitoring credit risk throughout the organization. The ideal candidate will possess a strong background in commercial lending, credit analysis, or a similar loan review function. A thorough understanding of financial statement analysis, underwriting principles, and banking regulations is essential. This position requires excellent written and verbal communication skills, strong critical thinking abilities, and the capacity to work independently to ensure the safety and soundness of the institution’s lending practices.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Coordination of Benefits Verification Specialist
This position offers a competitive salary and a robust benefits package. We are seeking a detail-oriented and investigative Coordination of Benefits (COB) Verification Specialist. This role is essential to ensuring that claims are processed accurately and paid by the correct party. The primary responsibility of the specialist is to investigate and verify our members’ insurance coverage when they may have benefits through more than one health plan. This involves proactive outreach to members, providers, and other insurance carriers to gather the necessary information to determine the primary and secondary payers according to industry regulations and internal policies. The successful candidate will be responsible for updating member records with accurate COB information, which directly impacts claims payment accuracy and helps prevent overpayments. The ideal candidate will possess strong analytical and problem-solving skills, with the ability to meticulously research and resolve complex coverage discrepancies. Excellent communication skills, both written and verbal, are crucial for effectively interacting with various stakeholders. This is a vital role that requires a high degree of accuracy, persistence, and the ability to work independently to manage a caseload efficiently, making a direct impact on the financial integrity of our health plan operations.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa