Customer Support Associate
This remote position offers a competitive hourly wage of $18 to $20. The role of a Customer Support Associate is a fantastic opportunity for an individual who is passionate about providing exceptional customer service and is looking to grow within a dynamic and supportive environment. This position is the first point of contact for customers, and as such, it is crucial for the successful candidate to be a positive and helpful representative. The primary responsibility of this role is to respond to customer inquiries through various channels, including phone, email, and chat. The ideal candidate will be a problem-solver at heart, with a knack for understanding customer needs and finding effective solutions. They will be responsible for troubleshooting issues, providing information about products and services, and ensuring that every customer has a positive experience. Strong communication skills, both written and verbal, are essential for this role, as is the ability to remain calm and professional in a fast-paced environment. The successful candidate will also be a team player, willing to collaborate with other departments to resolve customer issues and improve the overall customer experience. This is a full-time position that offers the flexibility of remote work, allowing for a healthy work-life balance.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Enrollment Coordinator
This position offers a competitive hourly rate of $20.75. We are seeking a highly motivated and organized individual to join our team as an Enrollment Coordinator. This is a critical role that will be responsible for managing the entire enrollment process for our programs. The successful candidate will be the primary point of contact for prospective students, guiding them through the application and enrollment process with a high level of professionalism and care. Responsibilities will include responding to inquiries, providing information about our programs, assisting with the completion of enrollment paperwork, and ensuring that all necessary documentation is received and processed in a timely manner. The Enrollment Coordinator will also be responsible for maintaining accurate and up-to-date records in our student information system. The ideal candidate will have excellent communication and interpersonal skills, with the ability to build rapport with a diverse range of individuals. They will be detail-oriented and highly organized, with the ability to manage multiple tasks and deadlines effectively. A strong customer service orientation is a must, as is the ability to work independently and as part of a team. This is a full-time position with the opportunity for professional growth and development.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Learning Associate
This remote role offers a salary range of $41,500.00 to $53,950.00 USD. We are looking for a dedicated and enthusiastic Learning Associate to join our team. This position will play a key role in the development and implementation of our training programs. The successful candidate will be responsible for assisting with the design, delivery, and evaluation of a variety of learning and development initiatives. This will include creating training materials, facilitating workshops and training sessions, and providing support to our employees as they navigate their learning journeys. The Learning Associate will also be responsible for managing our learning management system, ensuring that it is up-to-date and user-friendly. The ideal candidate will have a passion for learning and development, with a strong understanding of adult learning principles. They will have excellent communication and presentation skills, with the ability to engage and motivate learners. They will also be highly organized and detail-oriented, with the ability to manage multiple projects simultaneously. A bachelor’s degree in a related field is preferred, as is experience in a similar role. This is an exciting opportunity for an individual who is looking to make a real impact on the growth and development of our employees.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Production Specialist
This position offers an hourly wage between $21.63 and $24.04. We are seeking a detail-oriented and proactive Production Specialist to join our romance book publishing team. In this role, you will be responsible for managing the production process for a variety of our titles, from manuscript to finished book. This includes creating and managing production schedules, coordinating with editors, designers, and printers, and ensuring that all of our books meet our high standards of quality. The Production Specialist will also be responsible for managing our inventory of titles, ensuring that we have enough stock to meet demand without overprinting. The ideal candidate will have a strong understanding of the book production process, with experience working in a publishing environment. They will be highly organized and detail-oriented, with the ability to manage multiple projects and deadlines simultaneously. Excellent communication and interpersonal skills are a must, as is the ability to work effectively with a variety of different people. A passion for romance novels is a plus! This is a full-time position with the opportunity to work on a variety of exciting and creative projects.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Strategic Sourcing Supervisor
This position offers a competitive salary of up to $95,000, depending on experience. We are looking for a highly skilled and experienced Strategic Sourcing Supervisor to join our team. In this role, you will be responsible for developing and implementing our sourcing strategies, ensuring that we are getting the best possible value from our suppliers. This will involve conducting market research, identifying and vetting new suppliers, and negotiating contracts. The Strategic Sourcing Supervisor will also be responsible for managing our relationships with our existing suppliers, ensuring that they are meeting our expectations in terms of quality, delivery, and cost. The ideal candidate will have a strong background in strategic sourcing, with a proven track record of success. They will be a skilled negotiator, with the ability to build and maintain strong relationships with suppliers. They will also be a strategic thinker, with the ability to develop and implement long-term sourcing plans. A bachelor’s degree in a related field is required, as is experience in a supervisory role. This is a challenging and rewarding position with the opportunity to make a real impact on our bottom line.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Administration Coordinator
This position offers an annual salary of $40,000 to $52,300. We are seeking a dedicated and organized UM Administration Coordinator to provide non-clinical support for our utilization management team. This role is essential to ensuring that our members receive the most appropriate and effective care. The successful candidate will be responsible for a variety of administrative tasks, including processing authorizations and referrals, collecting and verifying member information, and maintaining accurate records in our system. The UM Administration Coordinator will also be responsible for communicating with members and providers, answering questions, and providing information about our utilization management program. The ideal candidate will have a strong administrative background, with experience in a healthcare setting. They will be highly organized and detail-oriented, with the ability to manage a high volume of work accurately and efficiently. Excellent communication and interpersonal skills are a must, as is a commitment to providing outstanding customer service. This is a full-time position with the opportunity to work in a collaborative and supportive team environment.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Care Analyst
This position offers an hourly wage of $21.00, plus the opportunity for an annual bonus. We are looking for a detail-oriented and analytical Customer Care Analyst to join our team. In this role, you will be responsible for analyzing customer feedback and data to identify trends and areas for improvement in our customer service. This will involve reviewing customer surveys, listening to call recordings, and analyzing other customer data to identify common issues and concerns. The Customer Care Analyst will then be responsible for developing and implementing solutions to address these issues, with the goal of improving the overall customer experience. The ideal candidate will have a strong analytical background, with experience in data analysis and process improvement. They will be a creative problem-solver, with the ability to think outside the box to find innovative solutions to customer issues. Excellent communication and presentation skills are a must, as is the ability to work effectively with a variety of different stakeholders. This is a full-time position with the opportunity to make a real difference in the lives of our customers.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Health Support Coordinator
This position offers an hourly pay range of $21.00 – $23.86 – $28.63. We are seeking a compassionate and organized Health Support Coordinator to join our team. In this role, you will be responsible for providing support to our members as they navigate the healthcare system. This will involve answering questions, providing information about benefits and services, and connecting members with the resources they need to manage their health. The Health Support Coordinator will also be responsible for coordinating care with providers, ensuring that our members receive the right care at the right time. The ideal candidate will have a strong background in customer service, with experience in a healthcare setting. They will be a compassionate and empathetic individual, with a genuine desire to help others. They will also be highly organized and detail-oriented, with the ability to manage a high volume of work effectively. Excellent communication and interpersonal skills are a must, as is a commitment to providing outstanding customer service. This is a full-time position with the opportunity to make a real difference in the lives of our members.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Verifications Specialist
This position offers an hourly wage of $18.00 USD. We are seeking a meticulous and detail-oriented Verifications Specialist to join our team. In this role, you will be responsible for verifying the accuracy of information provided by our clients. This will involve conducting background checks, verifying employment and education history, and conducting other research as needed. The Verifications Specialist will also be responsible for documenting their findings and preparing reports for our clients. The ideal candidate will have a strong research and analytical background, with experience in a similar role. They will be a highly organized and detail-oriented individual, with the ability to manage a high volume of work accurately and efficiently. Excellent communication and writing skills are a must, as is the ability to work independently and as part of a team. This is a full-time position with the opportunity to work in a fast-paced and dynamic environment.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Admin Processor
This nationwide, remote position provides a great opportunity to work from home. We are seeking a highly organized and efficient Admin Processor to join our team. In this role, you will be responsible for a variety of administrative tasks, including data entry, processing paperwork, and maintaining our files. The Admin Processor will also be responsible for providing support to our team, including scheduling appointments, answering phones, and responding to emails. The ideal candidate will have a strong administrative background, with experience in a similar role. They will be a highly organized and detail-oriented individual, with the ability to manage a high volume of work accurately and efficiently. Excellent communication and interpersonal skills are a must, as is a commitment to providing outstanding customer service. This is a full-time position with the opportunity to work in a fast-paced and dynamic environment.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa