Response Specialist
This role offers $18.00 per hour plus a monthly performance-based bonus. The Response Specialist is a critical position managing incoming calls for emergency situations, automatic collision notifications, stolen vehicle location, and roadside assistance. This individual will obtain vital information during emergencies and collaborate with police, fire, and EMS to facilitate dispatch. The role demands the ability to work effectively under pressure, diffuse high-tension situations, and resolve customer complaints with professionalism. Key responsibilities also include enrolling customers in subscription packages with a focus on retention and guiding users through technical challenges. The ideal candidate will consistently meet call center metrics for customer service, quality, and productivity. A high school diploma or GED is required, along with one to two years of customer service experience, preferably in a contact center environment, and strong communication skills.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
During Travel Supervisor
The salary range for this position is $49,600-$56,300. The During Travel Supervisor is responsible for overseeing the daily operations of the front desk, leading the team by example to ensure a seamless and memorable guest experience. This individual will manage guest check-ins and check-outs, handle special requests, and resolve any issues promptly and professionally. Responsibilities include training and coaching front desk agents on hotel policies and procedures to ensure they are equipped to handle any situation. The ideal candidate will have a strong background in hospitality with previous front desk supervisory experience. Excellent communication and interpersonal skills are essential for interacting with both guests and team members. A strong attention to detail and the ability to multitask in a fast-paced environment are also required to ensure the hotel operates smoothly and efficiently.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Member Services Representative
The hiring rate for this position is between $19 and $21 per hour and includes a comprehensive benefits package with health, dental, vision, and pet insurance, plus a 401(k) with a company match. The Member Services Representative acts as the first point of contact for members and providers, answering a high volume of calls regarding benefits, claims status, and authorizations. This individual will process customer claims according to established policies and procedures while handling all inquiries in a professional and courteous manner. Key duties include issuing authorizations and communicating correct information about accessibility and other service-related matters. A high school diploma or equivalent and two years of customer service or call center experience are required, with experience in the healthcare or insurance industry considered a plus. Strong computer and technical skills are essential for success in this role.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Service Representative
This remote position offers a competitive salary and benefits package. The Customer Service Representative is responsible for ensuring positive interactions with members of the company’s Medicare Advantage or Commercial/Marketplace health plans. This individual will communicate with members, applicants, providers, and agents by telephone to identify their concerns and resolve inquiries in a timely manner. The role requires the ability to research complex issues, escalate them to a Benefit Specialist when necessary, and handle high-pressure situations with professionalism. A high school diploma or equivalent and two years of customer service experience are required. Prior call center or remote work experience, particularly within a health insurance environment, is preferred. The ideal candidate will be passionate about helping people and providing excellent customer service in the healthcare industry. Click Here To Apply For This Job
All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Eligibility Lead Representative
This role offers a competitive salary and a comprehensive benefits package that includes medical, dental, and vision insurance, 18 days of paid time off, and a 401K with a company match. As an Eligibility Lead Representative, you will play a crucial part in helping patients obtain prescription insurance coverage for specialty medications. Responsibilities include managing a high volume of inbound and outbound calls and collaborating with insurance providers, doctor’s offices, and patients to gather necessary information. The position demands a high level of persistence and follow-up to ensure patients receive their vital medications promptly. The ideal candidate will have a strong understanding of prescription benefit programs, pharmacy coverage, and insurance processes. A high school diploma or GED is required, and 2+ years of relevant experience is strongly preferred.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Benefits Claim Coordinator
The hourly range for this remote position is $22.00 – $32.95, plus eligibility for annual bonus programs. The Benefits Claim Coordinator is a key member of the Stop Loss Claims Department, providing essential support through data entry and analysis. This role involves processing claims, answering client questions, and ensuring that all documentation is thorough and accurate while maintaining compliance with regulatory requirements. The ideal candidate will have a high school diploma or equivalent, with an associate or bachelor’s degree preferred. Experience in insurance claims processing or a related field is a plus. A strong knowledge of insurance policies and procedures is essential, as are excellent organizational skills with a keen attention to detail. Strong communication and interpersonal skills are also required, along with proficiency in the Microsoft Office Suite.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Admissions Representative
This position offers a competitive salary and a comprehensive benefits program. The Admissions Representative plays a vital role in guiding prospective students through the admissions process. This individual will make outbound calls to and meet with potential students, explaining program offerings and advising them on suitable options based on their qualifications and career goals. The representative will embody the university’s values both on and off campus, attending all required meetings and accurately accounting for all admissions activities. The successful candidate will be passionate about helping others achieve their educational goals and will possess excellent customer service and follow-up skills. A bachelor’s degree is preferred, along with one to three years of successful experience in sales, marketing, public relations, or recruitment. Strong communication and computer skills are also essential. Click Here To Apply For This Job
All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Account Install Specialist
The potential pay for this position ranges from $19.23 to $28.85, based on experience. The Account Install Specialist is responsible for interpreting and accurately entering benefit plan designs into the claims processing system. This role involves close collaboration with analysts, pharmacists, and quality audit teams to ensure accuracy. Key responsibilities include conducting initial system testing, resolving any identified issues, and providing benefit plan submission support to clients. The ideal candidate will possess strong analytical and problem-solving skills with a high level of attention to detail and the ability to work on multiple projects under strict timelines. An associate’s degree in a related field or equivalent work experience is preferred, along with one year of experience in pharmacy benefit design, claims processing, or a similar role in Pharmacy Benefit Management (PBM).
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Grievance & Appeals Coordinator
The pay range for this position is $19.04 – $32.35 per hour. The Grievance & Appeals Coordinator is tasked with analyzing and resolving verbal and written claims and authorization appeals from providers, as well as formal grievances from members. This individual will gather and analyze data on complaints, prepare official response letters, and maintain organized files for all individual cases. The role may also involve coordinating the Grievance and Appeals Committee and supporting pay-for-performance and HEDIS programs through data entry and research. A high school diploma or equivalent is required, while an associate’s degree is preferred. Two or more years of experience in grievance, appeals, claims, or a related managed care field is also necessary. Strong analytical and communication skills are essential for this role, as is the ability to manage large volumes of documents.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Support Representative
This position offers a competitive salary and benefits package. The Customer Support Representative will manage a large volume of customer inquiries regarding shipping, product functionality, and technical troubleshooting. This individual will become an expert on the company’s entire product range and provide friendly, empathetic, and personalized responses to customers. Using support tools and internal documentation, the representative will investigate and resolve both hardware and software issues from start to finish. The role requires collaboration with other teams, including product and engineering, to resolve complex issues and track bugs. A strong desire to help customers, excellent communication skills, and the ability to explain complex technical information simply are essential. A four-year college degree or equivalent experience is required, and candidates must be available to work on either Saturday or Sunday.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa