Customer Engagement Specialist
$21.00–$26.00 per hour with benefits supporting healthcare and professional development. The Customer Engagement Specialist plays a critical role in supporting patients and healthcare providers within the genetic testing field. This position focuses on guiding clients through service processes, answering complex questions, and ensuring that patients and clinicians receive accurate information on genetic results and testing logistics. Responsibilities include coordinating with laboratories, documenting detailed case information, and handling sensitive health-related inquiries with discretion and empathy. The role requires exceptional communication skills, the ability to explain medical information clearly, and strong organizational abilities to manage multiple cases simultaneously. Success depends on balancing efficiency with compassion, supporting patients while also collaborating with scientific and clinical teams. This role offers a unique opportunity to contribute to advancements in healthcare and genetic science while providing meaningful support to families and providers.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Care Representative
$16.84–$28.87 per hour with benefits that typically include healthcare, retirement savings, and annual performance incentives. The Customer Care Representative supports members of a large health insurance and benefits network, addressing questions about coverage, claims, authorizations, and wellness programs. This role goes beyond standard customer service by requiring knowledge of healthcare processes, benefit eligibility, and compliance standards. Responsibilities include answering inbound calls, guiding members through benefit information, resolving billing or claims issues, and escalating complex cases to specialized teams. The position demands patience, empathy, and accuracy when handling sensitive medical and financial details. Success comes from ensuring members feel informed and confident in their healthcare choices. This role provides valuable experience in health plan operations and member engagement, making it well-suited for individuals who want to contribute to healthcare accessibility and customer advocacy.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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Dental Customer Service Representative
$20.00–$20.50 per hour plus an annual bonus opportunity, offering stability and performance-based rewards. The Dental Customer Service Representative provides specialized assistance for dental insurance policyholders, focusing on claims, coverage, and provider network questions. Responsibilities include verifying benefits, explaining dental plan details, processing claims information, and coordinating with dental offices to resolve issues. Unlike general customer support, this role requires knowledge of dental terminology, insurance processes, and the ability to explain coverage options in clear terms. Strong attention to detail and communication skills are essential, as representatives often serve as the link between patients, providers, and insurers. Success in this role comes from ensuring accuracy, timeliness, and a supportive approach to customer inquiries. This position offers experience in dental and health insurance administration, with opportunities for career growth in claims, underwriting, or customer operations.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Sales Coordinator – Admin Support
$19.00–$22.00 per hour with benefits including healthcare, retirement savings, and paid leave. The Sales Coordinator – Admin Support role is part of a publishing and education-driven sales environment, where the focus is on ensuring that sales teams are well-supported in reaching schools and educators. Responsibilities include preparing sales reports, coordinating schedules, processing purchase orders, and maintaining detailed customer records. The role requires strong administrative skills, proficiency with digital tools, and attention to detail to manage sales pipelines effectively. Unlike general customer service roles, this position emphasizes behind-the-scenes coordination, ensuring sales representatives can focus on building client relationships. Success in this role comes from efficiency, accuracy, and the ability to anticipate team needs while handling multiple administrative priorities. This role provides exposure to both sales operations and education industry outreach, offering opportunities to grow in sales administration or coordination.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Billing Follow Up Representative
$20.40–$30.60 per hour with benefits such as healthcare, retirement savings, and paid leave. The Billing Follow Up Representative ensures timely and accurate payment collection by managing outstanding claims with insurance companies and patients. Responsibilities include reviewing accounts receivable, researching claim denials, resubmitting corrected claims, and contacting payers to resolve delays. The role requires knowledge of billing processes, medical terminology, and insurance requirements, along with strong analytical and communication skills. Success in this role depends on persistence, attention to detail, and the ability to manage a high volume of accounts while meeting productivity and accuracy standards. Unlike general customer service roles, this position emphasizes revenue cycle management and financial follow-up in a healthcare environment. It is ideal for individuals interested in combining administrative expertise with problem-solving to ensure healthcare providers are reimbursed efficiently.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Service Representative
$16.00–$27.69 per hour with benefits including healthcare coverage, paid time off, and retirement savings. The Customer Service Representative supports patients and members of a large healthcare network by handling inquiries about eligibility, benefits, claims, and services. Responsibilities include responding to inbound calls, verifying account details, assisting with billing or claims, and escalating complex issues to specialized teams. The role requires empathy, patience, and accuracy in communication, as representatives often help individuals navigate critical healthcare decisions. Success in this position comes from providing clear guidance, building trust, and adhering to regulatory and privacy requirements. This role offers exposure to healthcare administration and client support at scale, making it a valuable starting point for a career in health services or customer advocacy.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Care Professional
$19.41–$26.26 per hour with benefits such as healthcare, retirement savings, and paid leave. The Customer Care Professional provides specialized support for beneficiary claim processing, ensuring families receive timely and accurate information during sensitive life events. Responsibilities include reviewing claim documentation, answering questions from beneficiaries, and guiding clients through the claims process with clarity and compassion. This role requires excellent attention to detail, strong interpersonal skills, and the ability to handle sensitive conversations with professionalism and empathy. Unlike general call center roles, this position emphasizes claims support in a financial services environment, where accuracy and discretion are critical. Success in this role comes from balancing efficiency with care, ensuring beneficiaries feel supported while claims are processed promptly. This position provides meaningful work in client support, offering career growth opportunities in claims, customer advocacy, and financial services operations.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Claims Specialist
$33,280–$45,000 annually with benefits including healthcare, paid leave, and retirement savings. The Claims Specialist manages insurance claims from initiation to resolution, ensuring compliance with policy terms and timely support for policyholders. Responsibilities include reviewing claim submissions, verifying documentation, communicating with claimants, and coordinating with internal teams to determine coverage. The role requires strong analytical skills, attention to detail, and the ability to remain empathetic and professional while managing sensitive situations. Unlike general support roles, this position is heavily compliance-driven, requiring accuracy in applying policy guidelines and regulatory standards. Success comes from balancing fairness with efficiency, ensuring claimants receive accurate resolutions while protecting the integrity of the insurance process. This role provides foundational experience in insurance operations and risk management, offering a pathway to career advancement in claims adjusting, underwriting, or compliance.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Service Specialist
This position offers competitive hourly pay with benefits including healthcare, retirement savings, and paid leave. The Customer Service Specialist provides specialized assistance for clients managing IRA retirement accounts, ensuring account accuracy and guiding individuals through investment-related processes. Responsibilities include responding to inquiries about contributions, distributions, and compliance regulations, as well as processing account transactions and documenting client interactions. The role requires strong financial acumen, attention to detail, and the ability to explain complex retirement rules in a clear and supportive manner. Unlike general service roles, this position focuses on regulatory accuracy and retirement planning, requiring both precision and empathy when assisting clients with long-term financial decisions. Success comes from balancing accuracy with efficiency while maintaining trust in sensitive financial matters. This role provides valuable experience in financial services and client account management, offering growth opportunities in retirement planning, compliance, and advisory support.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Appeals Representative
This role offers competitive compensation with benefits that typically include healthcare, retirement savings, and paid time off. The Appeals Representative handles the review and resolution of denied or disputed claims within the healthcare system, ensuring compliance with both payer guidelines and federal regulations. Responsibilities include gathering documentation, analyzing denial reasons, preparing appeal submissions, and communicating with providers and insurance companies. The role requires strong analytical skills, knowledge of medical terminology, and the ability to navigate payer policies effectively. Unlike general claims roles, this position demands persuasive writing and investigative skills to overturn inappropriate denials and secure payment. Success in this role comes from persistence, accuracy, and the ability to advocate for fair resolution while maintaining compliance standards. It offers valuable experience in healthcare revenue cycle management, compliance, and provider advocacy.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Membership Representative
This position pays competitively with benefits including healthcare coverage, retirement savings, and paid leave. The Membership Representative supports health plan members by answering inquiries related to benefits, eligibility, claims, and wellness programs. Responsibilities include handling inbound calls, verifying account details, assisting with billing or plan changes, and escalating more complex issues to specialized teams. The role requires excellent communication, problem-solving skills, and empathy to support members navigating healthcare coverage. Unlike other service roles, this position is directly tied to maintaining member satisfaction and retention, ensuring individuals feel confident in their health plan. Success comes from balancing efficiency with compassion, ensuring clear explanations of complex benefit structures. This role offers meaningful experience in healthcare operations and member engagement, with opportunities for advancement in health plan administration and advocacy.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Denials Representative
This role offers competitive pay with full-time benefits such as healthcare, retirement savings, and paid time off. The Denials Representative focuses on resolving claim denials by investigating the root cause, preparing documentation, and coordinating with providers and insurance payers. Responsibilities include reviewing remittance advice, analyzing denial trends, resubmitting claims, and appealing decisions when appropriate. The role requires strong analytical ability, familiarity with coding and billing processes, and effective communication to advocate for claim reconsideration. Unlike Appeals Representatives, who often address escalated disputes, Denials Representatives concentrate on front-line denial management and trend identification to prevent recurring issues. Success in this position depends on persistence, accuracy, and collaboration with billing and compliance teams. This role provides valuable experience in revenue cycle optimization and payer relations, making it well-suited for individuals pursuing careers in healthcare reimbursement and financial operations.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa